1.

The person or persons making the complaint shall first discuss the matter with the Director of Federally Assisted Programs for the Iberville Parish School Board.  If deemed necessary the appropriate school principal or other staff persons shall be involved in further discussion.

2.

If, as a result of the informal discussion, the matter is not resolved, the complainant may initiate the complaint in writing to the Superintendent of the Iberville Parish School Board within five (5) days of the informal discussion giving full details of the complaint.

3.

The Superintendent and any staff persons he/she may choose to designate shall investigate the complaint and communicate a written response to the complainant within twenty (20) days from the date of the written complaint.

4.

The complainant or complainant's representative will be given the opportunity during this twenty (20) day period to present evidence, including the opportunity to question the parties involved in the complaint.

5.

If the complaint is still unresolved, the complainant may appeal the final resolution of the Superintendent to the Iberville Parish School Board within fifteen (15) days after the receipt of the Superin­tendent's decision.

6.

If the complaint is still unresolved, the complainant may appeal the final resolution of the Iberville Parish School Board to the Louisiana Department of Education within twenty (20) days after the receipt of the School Board decision.

7.

Information concerning these complaint procedures will be disseminated to interested parties including members of district and school advisory councils.